Contents
1. How to Deposit Crypto on the EasyCoins Website?
2. How to Deposit Crypto on the EasyCoins App?
1. How to Deposit Crypto on the EasyCoins Website?
1.1. Go to EasyCoins and click on Wallets in the top right hand corner to access the Spot Account.
1.2. Select coin, click on Deposit on the right, then select Network.
1.3. Copy your deposit address and paste it into the withdrawal platform, then deposit the coins to the relevant EasyCoins account.
Tips:
- If you are depositing a coin for the first time, you must activate the deposit address first.
- A Bitcoin address will not accept deposits in ETH. Deposits of coins that do not match the address may not be recoverable. The same goes for most other coins.
- Certain coins (such as USDT and ETH) support multiple blockchain networks on EasyCoins. Ensure the network selected matches the network of the entered address.
- If the coin you want to deposit requires a Memo, Tag, Payment ID, or Message, ensure that it is entered correctly. Otherwise, the coins won't arrive in your account.
- Each ERC20 coin has a unique contract ID that can be checked from Etherscan. Ensure that the contract ID of the coin you wish to deposit is the same as the one listed on EasyCoins.
2. How to Deposit Crypto on the EasyCoins App?
2.1. Find the Assets tab and tap Deposit.
2.2. Find the coin you want to deposit from the list or search function.
2.3. Select the account you want to deposit to, then copy your deposit address and paste it into the withdrawal platform.
3. FAQ
3.1. How long does a deposit take to process?
Deposits can take anywhere from a few minutes to a few hours, depending on the coin. If the coin has not arrived in your account after a long time, contact customer support and provide info such as your EasyCoins UID, the coin deposited, and the TXID.
3.2. What are the fees for crypto deposits?
EasyCoins does not charge any deposit fees.
3.3. What if I deposit a coin that EasyCoins does not support?
EasyCoins may not be able to recover any unsupported assets. Please contact customer support and provide info such as your EasyCoins UID, the coin deposited, and the TXID.
3.4. What if I deposit a token to the wrong address?
EasyCoins may not be able to recover the assets if a mistake like this occurs. Please contact our support team and provide info like your EasyCoins UID, the coin deposited, and the TXID.
3.5. What if I forgot the Memo, Tag, or Message when making a deposit?
EasyCoins may not be able to recover the assets for such a mistake. Please contact our support team and provide info like your EasyCoins UID, the coin deposited, and the TXID.
We hope this article has been helpful. If you have any other questions, please reach out to our 24/7 customer support via online chat or submit a ticket.
Happy trading on EasyCoins!