Contents
1. Why EasyCoins Uses KYC
2. How to Complete KYC Verification
3. Why KYC Verification Failed
1. Why EasyCoins Uses KYC
By completing different levels of KYC verification on EasyCoins, you will be able to enjoy more privileges. The chart below outlines the differences in terms of daily withdrawal limit, fiat trading limit, and futures trading leverage limit for each verification status.
Moreover, KYC verification is highly recommended because it can help you recover your EasyCoins account quickly if you forget your credentials or if your account is taken over by others due to a leak of personal information.
2. How to Complete KYC Verification
Verification on EasyCoins is simple.
First, log in to your EasyCoins account, then click on KYC Verification under the avatar to visit the KYC page.
Go to KYC Verification - Simple Verification and click on [Unverified] to submit your information.
EasyCoins supports two levels of individual KYC: Basic Verification and Advanced Verification. Each level required different information to proceed.
Please note that the submission of false or invalid information may result in the rejection of the verification. Also, all blank fields highlighted with a “*” are required. Once submitted, the information cannot be modified until the review result is published.
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Basic Verification
Click Start Verification on the Individual Verification page. Fill in the required information and click on Submit for review. Typically, the result of your Simple Verification will be published in a few hours.
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Advanced Verification
Once you have completed Simple Verification, you can then apply for Advanced Verification to enjoy even more benefits on the platform. Please click on Unverified in Advanced Verification.
On the next page, you will be asked to choose the type of certificate and submit the front and back of your identity document. You will also be required to upload a selfie photo of yourself holding your ID document and a photo of a hand gesture or an explanatory video. Normally, the results of Advanced Verification will be available within one day.
Please make sure the identity document photos are consistent with the ID information provided in Simple Verification. It is also important to ensure that the photos are clear and readable. Examples of good and bad photos are provided below for your reference.
The selfie photo must include two items: 1) your portrait, and 2) your ID document.
If you still have questions about the required selfie, please contact our online support for further assistance.
Tips:
- One ID document can be used for verifying a maximum of 3 EasyCoins accounts
- The accepted image formats are JPG and PNG
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The image file size should be less than 4MB.
- The accepted ID documents can be an ID card, driver's license, passport, etc.
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Network issues may result in photos failing to upload. If this occurs, kindly change the network or browser and retry later.
- Users from certain countries will not be able to pass KYC verification on EasyCoins due to regulatory reasons
3. Why KYC Verification Failed
There are many reasons for failed or rejected KYC verification. Once the review is completed, we will notify you of the result via email/SMS.
If your verification is rejected, you can log in to your EasyCoins account and find the detailed reasons for verification failure on the KYC Verification page. Please read the explanation carefully and adjust accordingly when making another submission.
We hope this article has been helpful. If you have any other questions, please reach out to our 24/7 customer support via online chat or submit a ticket.
Happy trading on EasyCoins!